Cancellation & Refund Policy

At Blissful Beauty Glow, we are committed to ensuring customer satisfaction with our products. If for any reason you are not satisfied with your purchase, we offer the following cancellation and refund policy to help resolve any concerns.

1. Cancellations

• Order Cancellation Before Dispatch:

  • If you wish to cancel an order, you may do so before the order is dispatched. Please contact our customer support team immediately at blissfulbeautyglow@gmail.com.
  • If the order has not been shipped, we will process the cancellation, and a full refund will be issued to your original payment method.

• Order Cancellation After Dispatch:

  • Once an order has been dispatched, it cannot be canceled. However, you may return the product as per our refund and return policy.

2. Refunds

• Eligibility for Refunds:
  • Refunds are applicable only if the product is damaged, defective, or not as described. Please ensure to inspect your products upon delivery.
  • If you receive a damaged or defective product, you must notify us within 3 days from the date of delivery. After this period, we will not be able to process any refund requests.
• Refund Process:
  • Once we have received the returned item and confirmed the issue, the refund will be processed to your original payment method within 7-10 business days.
  • Please note that shipping fees are non-refundable.

3. Returns

• Eligibility for Returns:
  • We accept returns for items that are damaged, defective, or incorrectly shipped.
  • Products must be in their original, unused condition with all packaging intact.
• Return Process:
  • To initiate a return, please contact our customer service team within 3 days of receiving your order.
  • Once your return request is approved, we will provide you with a return address and instructions.
• Non-Returnable Products:
  • Due to hygiene and safety reasons, products such as soaps, skincare items, and personal care products that have been opened or used cannot be returned.

4. How to Contact Us

For any queries regarding cancellations, returns, or refunds, please reach out to our customer service team at:

• Email: blissfulbeautyglow@gmail.com

5. Changes to the Policy

Blissful Beauty Glow reserves the right to modify this Cancellation & Refund Policy at any time. Any changes will be posted on this page, and the updated date will be reflected at the bottom of the page.

Thank you for shopping with us at Blissful Beauty Glow!